Agoda, Booking, Ctrip, Expedia, Traveloka, Tiket.com, other websites or agents, etc.
Cancel > 7 days
Cancel <= 7 days
Cancel > 5 days
(minus 5% processing fee)
Prevailing charges & taxes applied.
1. Direct Booking
a. Direct booking refers to bookings made DIRECTLY on winkhostel.com.
b. A confirmation email will be sent to confirm your booking.
c. All cancellation or date change requests must reach us via email with our acknowledgment.
> If you cancel more than 5 days before check-in day, you are entitled to a full refund (minus a 5% processing fee).
> If you cancel less than 5 days before check-in day, you are entitled to a Free Credit. However, if you cancel less than 1 full day before check-in day, you will be charged in full.
> If you cancel more than 5 days before check-in day, you are entitled to a Free Credit.
> If you cancel less than 5 days before check-in day, you will be charged in full.
> Must be redeemed in full within 6 months from the date of the first activation.
> The request for a new arrival date is subject to availability. Any upward price difference based on the current best available rate requires a top-up; any downward price difference will not be refunded.
> Once the new arrival date is confirmed, no further amendment is permitted after that.
2. Indirect Booking
a. Indirect booking refers to bookings made through third-party agents (i.e.: Agoda, AirBnB, Booking.com, CTrip, Expedia, Traveloka, etc). You will be charged per the respective booking policy.
b. Date change and free cancellation are not permitted. Please consult your agents for any specific handling.